Terms of service
TERMS OF SERVICE
1. Overview
This website is operated by OEXX. Throughout the site, the terms “we”, “us” and “our” refer to OEXX.
OEXX provides this website, including all information, products, services and tools available through the site, subject to your acceptance of these Terms of Service.
By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on this website.
Please read these Terms carefully before using our website or placing an order.
2. Online Store Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You may not use our products, website or services for any unlawful or unauthorized purpose.
You must not transmit viruses, malicious code or other material that could damage or interfere with the operation or security of the website.
We reserve the right to refuse service where reasonably necessary, including in cases of suspected fraud, abuse or violation of these Terms.
3. Products and Product Information
We make reasonable efforts to display our products, colors, images and descriptions as accurately as possible.
However, colors and appearance may vary depending on your screen, device settings and lighting conditions.
Product availability is subject to change without notice.
We reserve the right to modify or discontinue products where necessary.
4. Prices
Product prices are displayed in the currency selected or available for your location.
Prices may change without prior notice.
Any applicable shipping costs, taxes, duties or other charges will be displayed or communicated where applicable.
Promotional offers, discount codes and sale prices may be subject to additional conditions and may be changed or withdrawn at our discretion, subject to applicable law.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
- Incorrect product or pricing information
- Payment authorization problems
- Suspected fraud or unauthorized transactions
- Product unavailability
- Shipping restrictions
- Incorrect or incomplete customer information
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
You are responsible for providing accurate billing, shipping and contact information when placing an order.
6. Payments
Payments are processed through the payment methods made available at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Payment information may be processed by third-party payment providers in accordance with their own terms and privacy practices.
7. Shipping and Delivery
OEXX is a Switzerland-based brand serving customers worldwide.
Orders are fulfilled through our international fulfillment network and may be dispatched from our international fulfillment facility in China.
Shipping times shown on our website are estimates and may vary depending on destination, customs processing, local carriers and circumstances outside our reasonable control.
Please refer to our Shipping Policy for complete information regarding processing, delivery, tracking, customs and shipping conditions.
8. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Due to the intimate nature of certain products, hygiene restrictions may apply to returns. Customers should review the Return & Refund Policy before purchasing.
Nothing in our return policy is intended to restrict consumer rights that cannot legally be excluded.
9. Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes or other local charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
OEXX does not determine or control charges imposed by customs authorities or other governmental bodies.
10. Intellectual Property
All content appearing on this website, including the OEXX name, branding, logos, photographs, graphics, product descriptions, text, design elements and other content, is owned by or licensed to OEXX unless otherwise stated.
Such content may not be copied, reproduced, distributed, modified or used for commercial purposes without prior written permission, except where permitted by applicable law.
11. Third-Party Services
Our website may use or provide access to services operated by third parties, including payment providers, shipping providers, analytics services and ecommerce technology providers.
We are not responsible for third-party websites or services outside our reasonable control. Their use may be subject to separate terms and privacy policies.
12. Prohibited Uses
You may not use our website:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To transmit malicious software or code
- To attempt unauthorized access to our systems
- To interfere with the security or operation of the website
- To collect personal information unlawfully
- To engage in fraudulent activity
We may restrict access to our services where these Terms are violated.
13. Accuracy of Information
We make reasonable efforts to ensure that information presented on our website is accurate and current.
However, occasional errors, inaccuracies or omissions may occur in product descriptions, pricing, promotions, availability, shipping information or other content.
Where permitted by law, we reserve the right to correct such errors and update information.
14. Limitation of Liability
To the maximum extent permitted by applicable law, OEXX will not be liable for indirect, incidental or consequential losses arising from the use of our website, services or products.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify OEXX against claims, losses or expenses resulting from your unlawful use of our website or material breach of these Terms.
16. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
17. Governing Law
These Terms are governed by the applicable laws of Switzerland, without limiting any mandatory consumer protection rights that may apply to customers in their country of residence.
18. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, policies or legal requirements.
The latest version will always be available on this page.
Continued use of our website following an update constitutes acceptance of the revised Terms where permitted by applicable law.
19. Contact Information
Questions regarding these Terms of Service may be sent to:
OEXX
Route des Vuarines 40
1564 Domdidier
Switzerland
info@oexx.shop